Social distancing due to Coronavirus? Our online podiatry consults can help.
In this time of increased concern about the Coronavirus, our Podiatrists can provide you with online consultations (TeleHealth) to help you keep building an amazing life from the feet up even if you need to self-isolate!
As a low volume environment with the vast majority of the people we help being fit, active and healthy, the Government has advised us we are a low-risk clinical environment that our clients can continue visiting for their foot health concerns.
Our clinics are still safe and open for business, however, we realise some clients may be looking for an alternative to a clinic visit during this time of uncertainty.
This is why at Complete Podiatry, we offer online consultations as well as in-clinic consultations to help our clients.
What is TeleHealth?
Telehealth is a way our Podiatrists can help you without you needing to visit our clinics.
We will connect with you online and work through your particular concerns and issues via the help of a video link from our clinic to your home.
During this time of community unease with the Coronavirus and COVID-19, we are super pleased to be able to offer this option to our clients and continue to help them through any foot and leg problems they might experience.
Is TeleHealth easy to use?
TeleHealthis a great way to help you work through specific musculoskeletal conditions as well as get the information you need about nail and skin conditions that may be causing you pain or concern.
We use a combination of simple to use freely available apps and programs to provide you with an amazing on-line Podiatry experience.
We will be with you every step of the way and make sure you feel comfortable with the process so you get the best results from your on-line consult.
This exciting initiative is simple and easy to use; all you need is an internet connection and a computer, tablet or smartphone with a camera and microphone.
How does TeleHealth work?
Once you have booked your TeleHealth appointment (either by calling our clinic on 8330 0004 or online HERE), you will receive a series of emails to help get you ready.
It is important you read these emails as we want to ensure our TeleHealth consultation with you runs smoothly and you get the most from our time together.
Before our first online consultation together, we will ask you to complete some questions about your injury or condition to help us prepare.
During our consultation, we may ask you to perform specific movements and joint or muscle tests in your home to gain insight into your condition so wear comfortable clothes that expose your feet and legs.
This process will help to give you clarity about your diagnosis as well as simple strategies to manage your pain or discomfort.
At the end of your TeleHealth appointment, we will prescribe a comprehensive management plan and exercise program to help get you back to doing the things you love to do as quickly as possible.
What do I need to do before my first TeleHealth consultation?
There are a few things that we will ask you to do before your first TeleHealth consultation with your Podiatrists.
- Register with Medipass (a banking level encrypted secure payment platform) to enable online payments from your home.
- Download and set up PhysiApp from the App Store or Google Play so you can view your online exercise program and videos.
- Download HICAPS Go to your phone from the App Store or Google Play.
- Sign up for Zoom, the online platform we use to see and speak to each other online.
- You can download Zoom from the App Store or Google Play or download it onto your laptop or desktop.
30 minutes before your first consultation, you will receive an email from our admin team with a meeting invitation to make sure everything is set up properly and working well.
And that's it.
You're ready to go!
Our podiatrists, online, in your home.
We realise that for some of our clients this may be a new experience but rest assured, we are here to help and will walk you through the process to help make you comfortable.
If you are required to self-isolate, are one of our more vulnerable community members or would just feel safer staying at home right now, give us a call and we can schedule your next as an online visit.
As always, we are here to help.
Please feel free to contact us HERE is you would like more information about TeleHealth Podiatry Consults or give us a call on 8330 0004 at any time.
Yours in helping to build amazing lives from the feet up,
Director of Complete Podiatry